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Our
Customer Service
Best-selling
product! SoftMap works! We've sold over 30,000 copies. People constantly
comment on how much they enjoy using the product. However, we recognize that -
occassionally - problems can occur.
The SoftMap
Guarantee All SoftMap products are guaranteed against defects in materials
or workmanship for a period of 90 days from date of purchase. Please notify us
immediately if you experience any difficulties installing the
product.
Return Policy No returns will be accepted.
In the rare situation where a product is defective, we will issue a replacement
at no charge. SoftMap takes great care in packaging all shipped material;
if damage should occur during transportation, claims must be addressed to
Canada Post or any other designated courier.
Product
Registration Registering your product with SoftMap enables
you to benefit from SoftMap technical support service and ensures you that you
will be kept informed of upcoming products and services and of any new updates
or upgrades. Don't delay - REGISTER
TODAY!
How to Reach SoftMap Technical
Support
Support by e-mail is
FREE! assist@softmaptech.com
Or you can fax to (418)
523-7979.
Or
byphone, Monday to Friday between 9 a.m. and 5 p.m. (Eastern Standard
Time) at (418) 523-2929 (Charges may apply for telephone
support). |